Austin512-893-TIDE Corpus Christi361-558-6946 Financing available After hours emergency available
Riptide Mechanical LLC logo, the word Riptide in blue with orange diagonal accents above Mechanical LLC in orange

Commercial refrigeration

Emergency refrigeration repair.

Refrigeration does not fail during business hours as a courtesy. After hours service exists for exactly this call.

Residential HVAC and commercial refrigeration · TX License TACLA56268C

Cooling or refrigeration down right now?

After hours emergency service is available. Say it is an emergency when you call.

What to do before we arrive

Keep the door shut. Get a probe thermometer into the product rather than reading air temperature, because air recovers fast and product does not. Write down the time you first noticed and what the temperature was, because that log is what protects you later. If you have somewhere to move the highest value product, start moving it now rather than waiting for a verdict.

How we triage

On the phone we will ask what the box is reading, what the product is reading, whether the evaporator is iced, and whether the condenser fan is turning. Those four answers tell us most of what we need to bring, which is the difference between one visit and two.

We will tell you if it can wait

Not every call is an emergency call, and an after hours rate on a problem that will hold until morning is not a favour. If what you are describing can safely wait, we will say so and book you first thing instead.

A crane lifting a rooftop HVAC unit into position on a commercial building

Emergency refrigeration by city

We run crews in two regions. These are the cities where we do the most commercial work. If yours is not here, we almost certainly still cover it, so call the number for your side of the state.

Who we do this for

Before you book

Questions we get on the phone.

What counts as an emergency?
Product at risk. A walk in or freezer losing temperature, an ice machine down in a bar on a Friday, a display case climbing during trading hours. Comfort cooling in a closed office overnight is not, and we will tell you that rather than charge you for it.
What does after hours cost?
Ask when you call and we will tell you before anyone is dispatched. Note that the Family Circle no dispatch fee benefit is a residential membership and does not cover after hours emergency visits.
Do you carry parts on the truck?
The common failures yes. That is exactly why the triage questions on the phone matter, because the answers decide what comes with us.